Frequently Asked Questions FAQs
Abstract Beezzz LLC
Effective Date: January 2026
At Abstract Beezzz, we believe in transparency and the beauty of nature. Whether you’re curious about our raw honey, our handcrafted beeswax candles, or how to get your order delivered in Stuart FL, we’ve gathered the most common questions here to help you out.
Our Products & Quality
1. Are all your products handmade?
Yes! All our candles, honey, and beeswax products are handcrafted in small batches with care, using 100% natural beeswax from South Florida hives.
2. Do your products contain artificial fragrances or dyes?
No.
We use 100% pure beeswax and never add synthetic fragrances, dyes, or additives.
3. Is your honey raw?
Yes — our honey is 100% raw and unprocessed.
We never heat, pasteurize, or over‑filter it. This preserves all the natural enzymes, antioxidants, nutrients, and flavor exactly as the bees created it.
Color and taste may vary depending on the season and the flowers the bees visit, which is part of what makes raw honey so special.
4. Why do the candles vary in color?
Our candles are made with 100% natural beeswax, which can range from pale yellow to deep golden tones.
Color variation depends on:
- The season
- The bees’ nectar sources
- The natural filtration process
This is completely normal.
5. Is color variation a defect?
Not at all.
We never bleach or dye our beeswax, so each candle reflects the natural color created by the bees.
These variations are a sign of authenticity and purity.
6. Do all candles look the same?
No, and that’s part of their beauty.
Because beeswax is a natural material, slight differences in color and texture may appear between batches.
Each candle is unique, just like the hive it came from.
https://shop.abstractbeezzz.com/what-makes-our-products-different/
7. Want to learn more about our products?
Visit our page to discover what makes our products unique, natural, and different:
https://shop.abstractbeezzz.com/what-makes-our-products-different/
Candle Care & Safety
8. Why does my candle look a little different than the photo?
Because we use natural beeswax and pour each candle by hand, slight variations in color and texture are completely normal — and part of their charm.
9. How do I burn my beeswax candle properly?
To get the most out of your candle:
- Trim the wick to ¼ inch (6 mm) before lighting.
- Let the candle burn long enough for the wax to melt all the way to the edges (prevents tunneling).
- Burn on a stable, heat‑resistant surface.
- Keep away from drafts, fans, or open windows.
For a full step‑by‑step guide, visit:
How to Burn Your Beeswax Candle Properly
https://shop.abstractbeezzz.com/how-to-burn-your-beewax-candle-properly/
10. How short should I trim the wick?
Trim the wick to ¼ inch (6 mm) before every burn.
A properly trimmed wick helps the candle burn evenly and reduces smoke.
More tips here:
https://shop.abstractbeezzz.com/how-to-burn-your-beewax-candle-properly/
11. How long should I burn my candle each time?
Burn your candle for 1 to 3 hours at a time — long enough for the wax pool to reach the edges, but not so long that the wick mushrooms or the jar overheats.
Full guide here:
https://shop.abstractbeezzz.com/how-to-burn-your-beewax-candle-properly/
12. Why is my candle tunneling in the middle?
Tunneling happens when the candle is extinguished too soon.
Always allow the wax to melt fully across the surface during the first few burns.
See troubleshooting tips:
https://shop.abstractbeezzz.com/how-to-burn-your-beewax-candle-properly/
13. Why is there black smoke or soot?
This usually means:
- The wick is too long
- The candle is burning in a draft
Trim the wick and place the candle in a calm area away from fans or windows.
More info here:
https://shop.abstractbeezzz.com/how-to-burn-your-beewax-candle-properly/
14. How do I clean beeswax residue from a container?
Let the candle cool and harden, then:
- Gently scrape out leftover wax.
- Warm the container slightly.
- Wipe with a paper towel or wash with hot water and mild soap.
Shipping, Delivery & Payments
15. How long does shipping take?
Orders are processed within 1–3 business days, and delivery typically takes 3–7 business days within the U.S.
You’ll receive a tracking number once your order ships.
16. Do you offer local delivery?
Yes! If you’re located within 10 miles of Stuart, FL (ZIP 34997) — including 34997, 34994, 34996, and 34990 — we offer free local delivery, personally handled by our team.
17. What payment methods do you accept?
We accept major credit/debit cards and secure online payments through trusted processors.
18. Can I send a candle or gift directly to someone else?
Policies & Support
Absolutely!
Just enter their shipping address at checkout.
You can also leave a gift note in the “Order Notes” box.
19. Do you accept returns or exchanges?
We do not accept general returns.
However, if your item arrives damaged or incorrect, contact us within 3 days and we’ll make it right.
For full details, please visit our Returns & Refunds Policy.
20. Still have questions?
Abstract Beezzz LLC
Stuart, FL 34997
info@shop.abstractbeezzz.com
+1 772‑486‑2688 / +1 772-779-1594